Testimonials

Browse what our clients have to say about us.

Amanda L.

My review is long overdue. The Mio Sullivan and the Lederer team helped sell our home in Richmond this past March. I cannot recommend this team highly enough for your buying and selling needs. They are all very knowledgeable and prepared to help you with anything that comes up during the process. Mio helped us decide exactly what we should update inside the home in order to make it show its best without spending more than necessary. She had a team ready to go to handle the process making it easy for me to just approve and know it would be done. They all did excellent work on the house. Little unexpected things would pop up that she handled like a pro. For example, a major storm blew down a part of the backyard fence right before a showing and she secured it so that it wouldn't get worse and had a quote for repair and agreement from the neighbors before the next day. I'd love to say that …

My review is long overdue. The Mio Sullivan and the Lederer team helped sell our home in Richmond this past March. I cannot recommend this team highly enough for your buying and selling needs. They are all very knowledgeable and prepared to help you with anything that comes up during the process. Mio helped us decide exactly what we should update inside the home in order to make it show its best without spending more than necessary. She had a team ready to go to handle the process making it easy for me to just approve and know it would be done. They all did excellent work on the house. Little unexpected things would pop up that she handled like a pro. For example, a major storm blew down a part of the backyard fence right before a showing and she secured it so that it wouldn't get worse and had a quote for repair and agreement from the neighbors before the next day. I'd love to say that our selling process was easy, but we ran into a few issues with our buyers. Thanks to Mio following all the rules and making sure she had everything done properly we were protected, but when it got to the point that we needed additional advice, Mark was there to lend his ideas and opinion. We valued their experience and opinion in helping us decide what to do to go forward. In the end, everything worked out very well and we are happy with our experience and results. So if you need a real estate team, give them a call!

Amy F.

We are so pleased with Red Oak. Tracy went above and beyond. We were out of state when our home went on the market, and we felt well taken care of during the whole process. Tracy communicated with us every step of the way from the staging through the close. We are so grateful for Tracy!

Andy S.

Mio Sullivan is every thing you want in a realtor. Mio represented us in the purchase of a new home and sale of our previous home. As we searched for a new home, Mio was incredibly patient and supportive. Buying a home is a very emotional process and Mio made sure we didn't miss the important details, while also encouraging us to stick to our wish list and remain optimistic. We initially didn't think our dream home would be within reach, but Mio saw an opportunity to make a competitive offer and it was accepted! Mio went above and beyond to make sure our closing was easy and on time. We had a similarly positive experience in the sale of our previous home. I was skeptical when Mio first came to our house and said it could set a price record for the area. But, we followed Mio's detailed, thoughtful, and cost-effective plan to prepare our house for sale and she found us an incredible off-m…

Mio Sullivan is every thing you want in a realtor. Mio represented us in the purchase of a new home and sale of our previous home. As we searched for a new home, Mio was incredibly patient and supportive. Buying a home is a very emotional process and Mio made sure we didn't miss the important details, while also encouraging us to stick to our wish list and remain optimistic. We initially didn't think our dream home would be within reach, but Mio saw an opportunity to make a competitive offer and it was accepted! Mio went above and beyond to make sure our closing was easy and on time. We had a similarly positive experience in the sale of our previous home. I was skeptical when Mio first came to our house and said it could set a price record for the area. But, we followed Mio's detailed, thoughtful, and cost-effective plan to prepare our house for sale and she found us an incredible off-market buyer. We set the record! I recommend Mio (and her entire team) without hesitation.

Ann H.

Tracy Klem helped us sell a rental property and working with her was a dream come true. My husband and I have sold three homes previously in different areas, and Tracy raised the bar as the most proactive, responsive, conscientious and delightful agent. Her background in home staging and her exquisite sense of design meant that we hardly had to lift a finger to get the house ready to sell. Tracy managed a team of roofers, painters, gardeners and handymen, got us very good prices on the work, and the house looked fantastic. She even picked out paint colors and inexpensive but stylish fixtures to show the house at its very best. Her steady and calm demeanor, combined with her efficiency and ability to get stuff done make her just about the perfect person to sell your home. We were very pleased with both the final price and the smooth-as-silk selling process. Working with Tracy as part of t…

Tracy Klem helped us sell a rental property and working with her was a dream come true. My husband and I have sold three homes previously in different areas, and Tracy raised the bar as the most proactive, responsive, conscientious and delightful agent. Her background in home staging and her exquisite sense of design meant that we hardly had to lift a finger to get the house ready to sell. Tracy managed a team of roofers, painters, gardeners and handymen, got us very good prices on the work, and the house looked fantastic. She even picked out paint colors and inexpensive but stylish fixtures to show the house at its very best. Her steady and calm demeanor, combined with her efficiency and ability to get stuff done make her just about the perfect person to sell your home. We were very pleased with both the final price and the smooth-as-silk selling process. Working with Tracy as part of the Lederer team means you get the best. combination of energy, expertise, and experience.  We are so grateful to Tracy for turning what could have been a difficult process into a piece of cake.

Blake B.

They are awesome and caring people. They pay attention to people's needs.

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