Testimonials

Browse what our clients have to say about us.

Mark & Melissa W.

Our son was just two short months away from being born when we began to look for a house in the East Bay area. We knew we needed to move quickly, and the competition was so tough that oftentimes we were ready to settle for a house that wasn't what we really wanted. We often found ourselves making excuses for the flaws in the property, or trying to force ourselves into a house that definitely wasn't us. Katie and Mark Lederer, our agents, were supportive but wouldn't allow us to become disheartened or "settle" for something they knew we wouldn't be happy with. After two Sundays of viewing homes, Katie and Mark knew exactly what we were looking for, and every house they showed us was one we could see ourselves making into a home. When we lost the first house we bid on, they wouldn't less us get discouraged. When we found a second home that we loved and had our hearts set on, they were more…

Our son was just two short months away from being born when we began to look for a house in the East Bay area. We knew we needed to move quickly, and the competition was so tough that oftentimes we were ready to settle for a house that wasn't what we really wanted. We often found ourselves making excuses for the flaws in the property, or trying to force ourselves into a house that definitely wasn't us. Katie and Mark Lederer, our agents, were supportive but wouldn't allow us to become disheartened or "settle" for something they knew we wouldn't be happy with. After two Sundays of viewing homes, Katie and Mark knew exactly what we were looking for, and every house they showed us was one we could see ourselves making into a home. When we lost the first house we bid on, they wouldn't less us get discouraged. When we found a second home that we loved and had our hearts set on, they were more determined than ever to make sure that the next offer we submitted would be as close to perfect as possible. They matched us up with an excellent financial advisor (Rachel Van Emon from Opes Advisors), as well as a home inspector who, along with Mark, spent almost four hours peeking into every corner of the house, literally! Nine other bids were submitted, but Katie was the only agent to personally meet with the buyer's agent and provide a formal presentation of our offer. Thanks to their dedication, hard work, professionalism, and personal commitment, we moved into our home two weeks before our son was born. We truly love our home, and can't say enough wonderful things about Mark and Katie, who we now consider good friends. We highly recommend them to anyone who is buying or selling a home, they really are the best!

Miko U.

100% satisfaction with Ms. Mio Sullivan from RedOak Realty. She was precise, proactive, and great at follow-ups with care. She was not just an agent but also a big sister who cares to help me find a place that I can call home. In September 2018, I walked into an open house and I immediately felt that I want to put an offer to the condo. However, I found out that the property is a probate unit, which means a state-owned unit and is tricky to get. The buying process involves 10% DP next day of offer acceptance, court hearing waiting period of 2-6 months or more, during the waiting period the DP isn't refundable if I find some other property comes up and if any cash investors come at the courthouse to overbid me then I won't get this unit, yet I requested Mio if she is willing to help me to go through this process with me. Her response was "Yes" and she was very supportive and positively he…

100% satisfaction with Ms. Mio Sullivan from RedOak Realty. She was precise, proactive, and great at follow-ups with care. She was not just an agent but also a big sister who cares to help me find a place that I can call home. In September 2018, I walked into an open house and I immediately felt that I want to put an offer to the condo. However, I found out that the property is a probate unit, which means a state-owned unit and is tricky to get. The buying process involves 10% DP next day of offer acceptance, court hearing waiting period of 2-6 months or more, during the waiting period the DP isn't refundable if I find some other property comes up and if any cash investors come at the courthouse to overbid me then I won't get this unit, yet I requested Mio if she is willing to help me to go through this process with me. Her response was "Yes" and she was very supportive and positively helped me with 100% presence, even though she knew after all her hard work if I lose at the court, she won't be able to get her commission. What made this process very special for me was that my offer got accepted on Mio's BD and the court day was on my BD and I was able to get this condo. Thanks to Mio, she was there for me when I got nervous during the process. She explains patiently to help me understand the process and to relax. She was very proactive who is gentle yet can push the process move forward, polite yet clear to point, and took care of all the communications on behalf. I recommend Mio with confidence and I will be calling Mio again when I'm going to sell and buy the next property.

Michelle R.

Mio Sullivan was an absolute dream come true and I recommend her more than 1000%. She represented us in the recent sale of our house in Oakland. She and her team were communicative, supportive, smart, thorough, funny when we needed to lighten things up, and they led us to a very successful sale. Our home had been rented for several years and needed a great deal of work. Mio's team planned coordinated it all: kitchen makeover, opening up a wall, hardwood floors, painting in and out, plumbing work, new windows, and appliances, deck work, etc. The work was high quality and timely. They rolled with all the COVID-related challenges in terms of accessing material. They got all the right inspections so our disclosures were super thorough and clean. Their stager did an awesome job and the listing materials on the web were gorgeous. Mio personally went to the house daily to water the garden and s…

Mio Sullivan was an absolute dream come true and I recommend her more than 1000%. She represented us in the recent sale of our house in Oakland. She and her team were communicative, supportive, smart, thorough, funny when we needed to lighten things up, and they led us to a very successful sale. Our home had been rented for several years and needed a great deal of work. Mio's team planned coordinated it all: kitchen makeover, opening up a wall, hardwood floors, painting in and out, plumbing work, new windows, and appliances, deck work, etc. The work was high quality and timely. They rolled with all the COVID-related challenges in terms of accessing material. They got all the right inspections so our disclosures were super thorough and clean. Their stager did an awesome job and the listing materials on the web were gorgeous. Mio personally went to the house daily to water the garden and she and her kids planted fresh tomatoes with love. When we had challenges with neighbors and our first potential buyers, Mio and her team consulted internally and gave us great guidance. It just doesn't get any better than this and you will be so happy if you work with her! My mom also loved working with her and her team for her Marina Bay sale, so we have multigenerational recommendations here!

JR S.

We found the Lederer team to be absolutely incredible. They have a deep amount of experience and knowledge around the entire real estate process. In the past, we had one real estate agent and were amazed at the full-team approach they use. Nobody ever seemed unavailable to answer your questions. They are efficient, knowledgeable, and customer-service-focused. Mio Sullivan was our lead agent and absolutely went (and continues to go) above and beyond throughout the entire home buying experience (pre, during, and post!). She was and continues to be an important resource for all of our house-related needs. She has acute attention to detail and works tirelessly to deliver the results we were looking for. Our buying experience was made more complicated by trying to purchase a short sale. Mio was relentless in her daily communications with all parties involved to make for a quick, smooth, and u…

We found the Lederer team to be absolutely incredible. They have a deep amount of experience and knowledge around the entire real estate process. In the past, we had one real estate agent and were amazed at the full-team approach they use. Nobody ever seemed unavailable to answer your questions. They are efficient, knowledgeable, and customer-service-focused. Mio Sullivan was our lead agent and absolutely went (and continues to go) above and beyond throughout the entire home buying experience (pre, during, and post!). She was and continues to be an important resource for all of our house-related needs. She has acute attention to detail and works tirelessly to deliver the results we were looking for. Our buying experience was made more complicated by trying to purchase a short sale. Mio was relentless in her daily communications with all parties involved to make for a quick, smooth, and ultimately successful purchase of our home on our behalf. She really made this feel like a five-star experience.

Nancy K.

Mark and Katie and their team exemplify the very best in the world of Realtors®. I have dealt with a number of Realtors® and always felt "okay" with the transitions, but until I worked with Katie and Mark I didn't know what a huge difference there would be. I cannot think of a single thing Katie and Mark could have done better in managing the sale of my Marina Bay home. From their marketing plan and materials to working through the upgrades and staging of my property to maximize its appeal to buyers, to helping me analyze the several offers, all the way to the final signing-they were with me all the way. No question went unanswered, no detail was overlooked; communication was clear and timely throughout the transaction. They are true professionals and they bring enormous experience, great business savvy, and, most important, a high level of integrity to their work. I would do another tra…

Mark and Katie and their team exemplify the very best in the world of Realtors®. I have dealt with a number of Realtors® and always felt "okay" with the transitions, but until I worked with Katie and Mark I didn't know what a huge difference there would be. I cannot think of a single thing Katie and Mark could have done better in managing the sale of my Marina Bay home. From their marketing plan and materials to working through the upgrades and staging of my property to maximize its appeal to buyers, to helping me analyze the several offers, all the way to the final signing-they were with me all the way. No question went unanswered, no detail was overlooked; communication was clear and timely throughout the transaction. They are true professionals and they bring enormous experience, great business savvy, and, most important, a high level of integrity to their work. I would do another transaction with them in a heartbeat. I recommend them highly and I wish them continued success-they deserve it!

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